Terms and Conditions
1. All bookings, cancellations and re-scheduled dates must be received in writing.
2. Your booking is not secure until payment is received. All classes are payable in advance either by direct payment or with a pre-paid voucher.
3. If making a booking for a private group a deposit is payable in advance to secure the booking with the balance due on presentation of invoice.
4. If you book for a class using a pre-paid voucher code, please note that the booking needs to be used as specified on the voucher and the booking must be made within the validity period of the voucher.
4. Bookings made using a pre-paid voucher code are non-refundable. However the booking can be changed to another date within the validity period of the voucher offer as long as the date change is advised and agreed more than 30 days of the event taking place. The booking is transferable to another person if necessary. Please advise of any name change in advance.
5. You may choose to charge the voucher towards a class or event of greater value and just pay the difference in price.
6. Bookings for classes listed on website that are paid direct to Caroline Hope Ltd are non-refundable if cancelled within 30 days of the event date. An offer of an alternative date will be made at Caroline's discretion as appropriate. The booking is transferable to another person if necessary. Please advise of any name change in advance.
7. If you fail to attend any class, no refund will apply.
8. Caroline Hope Ltd reserves the right to cancel any class if necessary and if necessary a full refund will be made.
9. These classes are for adults (16 and over) unless particularly specified. Please advise at time if booking for a minor and whether or not they will be accompanied by an adult. Caroline Hope Ltd reserves the right to not accept minors if no pre-arrangement has been made.